Terms and Conditions
Aswini Tours & Travels
Effective Date: 01/01/2026
Welcome to Aswini Tours & Travels. By accessing our website, booking any tour package, transportation service, hotel reservation, flight ticket, or any other travel-related service through us, you agree to comply with and be bound by the following Terms and Conditions.
Please read these Terms and Conditions carefully before using our services.
1. Acceptance of Terms
By using our website or booking services with Aswini Tours & Travels, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
If you do not agree with any part of these Terms, please do not use our services.
2. Booking and Reservations
2.1 Booking Confirmation
- All bookings are subject to availability.
- A booking is considered confirmed only after receipt of the required payment and issuance of a confirmation voucher or invoice.
- Aswini Tours & Travels reserves the right to decline any booking at its discretion.
2.2 Customer Responsibility
Customers are responsible for providing:
- Accurate personal information
- Valid identification documents
- Correct travel dates and details
- Special requirements at the time of booking
Any errors resulting from incorrect information provided by the customer shall be the customer’s responsibility.
3. Pricing and Payments
3.1 Pricing
- All prices are subject to change without prior notice.
- Prices are based on current taxes, fuel costs, and supplier rates.
- Any increase in government taxes or service charges may be added to the final cost.
3.2 Payment Terms
- Full or partial payment may be required to confirm bookings.
- Payment must be completed within the specified timeline.
- Failure to make payment may result in automatic cancellation.
3.3 Payment Methods
We may accept:
- Bank Transfer
- UPI Payments
- Credit Cards
- Debit Cards
- Online Payment Gateways
- Cash Payments (where applicable)
4. Cancellation and Refund Policy
Customer Cancellation
Cancellation charges may apply as follows:
| Cancellation Period | Cancellation Charges |
|---|---|
| More than 30 days before departure | 10% of total package cost |
| 15–30 days before departure | 25% of total package cost |
| 7–14 days before departure | 50% of total package cost |
| Less than 7 days before departure | 100% of total package cost |
Refund timelines may vary depending on suppliers such as airlines, hotels, and transport providers.
Company Cancellation
Aswini Tours & Travels reserves the right to cancel any tour due to:
- Natural disasters
- Government restrictions
- Insufficient participants
- Security concerns
- Force majeure events
In such cases, customers may receive alternative arrangements or refunds as applicable.
5. Travel Documents
Customers are solely responsible for:
- Valid Passport
- Visa Requirements
- Government-issued Identification
- Travel Insurance
- Vaccination Certificates (if required)
Aswini Tours & Travels shall not be responsible for denied boarding, visa rejection, or immigration issues.
6. Travel Insurance
We strongly recommend that all travelers obtain comprehensive travel insurance covering:
- Medical emergencies
- Accidents
- Baggage loss
- Trip cancellation
- Flight delays
- Personal liability
7. Tour Itinerary Changes
Aswini Tours & Travels reserves the right to:
- Modify tour itineraries
- Change hotels
- Alter transportation arrangements
- Adjust sightseeing schedules
Such changes may be necessary due to operational, weather, safety, or supplier-related reasons.
8. Limitation of Liability
Aswini Tours & Travels acts only as an intermediary between customers and service providers including:
- Airlines
- Hotels
- Cruise Operators
- Transport Companies
- Local Tour Operators
We shall not be liable for:
- Flight delays or cancellations
- Hotel service issues
- Lost baggage
- Injuries or accidents
- Natural disasters
- Political unrest
- Acts of terrorism
- Pandemic-related disruptions
9. Customer Conduct
Customers are expected to:
- Respect local laws and customs
- Maintain proper behavior during travel
- Follow instructions from guides and tour managers
- Avoid activities that may endanger themselves or others
Aswini Tours & Travels reserves the right to remove any traveler whose behavior is disruptive or unlawful.
10. Force Majeure
We shall not be responsible for failure to perform services due to events beyond our reasonable control, including:
- Natural disasters
- Floods
- Earthquakes
- Cyclones
- Pandemics
- Government actions
- Strikes
- Civil disturbances
- War or terrorism
11. Website Usage
Users agree not to:
- Use the website for unlawful purposes
- Attempt unauthorized access to systems
- Upload harmful software or malware
- Copy or reproduce website content without permission
12. Intellectual Property
All content on the website, including:
- Text
- Images
- Logos
- Graphics
- Designs
- Videos
is the property of Aswini Tours & Travels and may not be copied, reproduced, or distributed without written permission.
13. Privacy
Use of our website and services is also governed by our Privacy Policy. By using our services, you consent to the collection and use of information as described in our Privacy Policy.
14. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising out of these Terms shall be subject to the exclusive jurisdiction of the courts located in Kallakurichi, Tamilnadu.
15. Contact Information
Aswini Tours & Travels
📍 Address: 2/118 Vadathorasalur, south Street, Kallakurichi, Tamil Nadu – 606206
📞 Phone: +91 9952581380
📧 Email: aswinitourstravels@gmail.com
🌐 Website: www.aswinitoursandtravels.com
Declaration
By booking any service with Aswini Tours & Travels or using our website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
Last Updated: 15/06/2026